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Shipping Terms

 

  • Orders shipped within 24 hours by United Parcel Service or Federal Express ground.
  • $4.95 Shipping and $4.95 Handling charge per order.
  • Sticks, Goal Frames, Stiga Toys & Wheel Bags shipped United Parcel Service or Federal Express ground dimensional weight plus $4.95 handling charge. Additional Shipping charges may also apply for certain oversized or uniquely shaped products. Hockey1.com will notify the buyer of any additional charges prior to shipping and billing.
  • Quantity discounted items are shipped freight by weight plus $4.95 handling charge.
  • Air delivery available with applicable air charges, plus $4.95 handling charge.
  • Hawaii, Alaska, APO & FPO orders shipped via U.S. postal service priority mail with appropriate charges, including freight, insurance & a $4.95 handling charge. Please e-mail us at swa@hockey1.com for pricing information.
  • International Orders - at this time we do not ship International Orders.
  • Terms & Conditions South Windsor Arena, Inc / Hockey1 reserve the right to correct pricing or printing errors. We are not responsible for typographical errors. Prices are subject to change without notice.

 

Returns

 

  • Please use the return form that was included with your order (or click here for the form).
  • All returns must be made within 10 days of purchase, unused and in original packaging.
  • Customer is responsible for all shipping charges.
  • Special orders are non-returnable.

 

Defective Merchandise

 

  • All items are guaranteed under the manufacturer’s discretion and items.
  • Some manufacturers may choose to repair rather than replace an item. No refunds or replacements will be given in the time it takes a manufacturer to repair or replace an item.
  • Hockey sticks and blades are not guaranteed.
  • Customer is responsible for all shipping charges.
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